Shipping policy
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At Marivan, we aim to process and ship orders as quickly and carefully as possible.
Order Processing Time
Orders are typically processed within 1 to 3 business days after payment confirmation.
Processing may take longer during holidays, high-demand periods, or if additional order verification is required.
Shipping Locations
We ship orders to eligible locations where our shipping carriers operate. Shipping availability may depend on the customer’s address, product type, and carrier service area.
Estimated Delivery Time
Estimated delivery time is usually 5 to 10 business days after order processing.
Delivery times are estimates and may vary due to shipping carrier delays, weather, holidays, customs processing, or other factors outside our control.
Shipping Cost
Shipping costs are calculated and displayed at checkout unless a free shipping promotion is available.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information, when available.
Tracking information may take 24 to 72 hours to update after the carrier receives the package.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. If an incorrect address is provided, delivery may be delayed or unsuccessful. Please contact us as soon as possible if you notice an error in your shipping information.
Lost, Delayed, or Damaged Packages
If your order is delayed, lost, or arrives damaged, contact us at support@marivan.com with your order number so we can assist you.
Contact Information
Marivan
Website: mariivan.myshopify.com
Email: support@marivan.com
Phone: +1 831 389 4263
Address: 22100 Airline Hwy, Paicines, California 95043, United States